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The Ten Commandments of Effective E-mail
E-mail reached its potential as a time-saving means of communication for about 20 minutes, sometime in the early nineties. It’s been downhill ever since, thanks to spam and – to a lesser degree – forwarded jokes, virus hoaxes, and other sloppy habits of many ordinary e-mail users. This means that a message you send has to compete with dozens of others for the recipient’s attention, and most of those others were, at best, annoying. With that in mind, the goal here is to keep your message from being a part of the problem.
Calm–and Poetic–Responses to Infuriating E-Mails
Since not everyone follows our Ten Commandments of Effective E-mail, you probably receive quite a few messages that are, in one way or another, flawed. As a helpful person, you naturally want to help the offending party to do better next time. But as a smart person, you know that offering such help might, itself, give offense.
We’ll be posting more free stuff, so check back from time to time.
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